Terms of service

1. Acceptance of terms

By accessing and using GrabStays, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our platform.

2. Eligibility

To use GrabStays, you must meet all of the following requirements:

• A current student at a UK university or college with a valid .ac.uk email address (used for verification purposes)
• At least 18 years old (required to enter into legally binding rental agreements)
• Legally able to enter into binding contracts in the UK

Note: While .ac.uk email addresses are used to verify student status (including college students), you must be 18 or older to use GrabStays, as sublet agreements are legally binding contracts.

3. User accounts

You are responsible for:

• Maintaining the security of your account
• All activities that occur under your account
• Providing accurate and truthful information
• Not sharing your account with others

4. Communications and marketing

By creating an account, you agree that GrabStays may:

• Add your email address to our newsletter for promotional content, updates, and marketing communications
• Send you emails about new features, special offers, and relevant student accommodation information
• Contact you regarding your account, listings, or messages

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in any email or by updating your preferences in your account settings. Transactional emails (such as account verification, message notifications, and contract confirmations) cannot be unsubscribed from as they are essential for using the platform.

5. Listings

When creating a listing, you agree to:

• Provide accurate and complete information
• Use only photos you own or have permission to use
• Not post misleading, fraudulent, or illegal content
• Comply with all applicable laws and regulations

6. Prohibited activities

You may not:

• Use the platform for any illegal purpose
• Post false, misleading, or fraudulent listings
• Harass, abuse, or harm other users
• Spam or send unsolicited messages
• Attempt to circumvent our verification system
• Use automated systems to access the platform

7. Limitation of liability

GrabStays is a platform that connects students. We are not a party to any rental agreements between users. We do not guarantee the accuracy of listings or the conduct of users. You use the platform at your own risk.

8. Contact us

If you have questions about these Terms of Service, please contact us at legal@grabstays.com